System Online — AI Health Intelligence

Healthcare
Reimagined

ARCULI puts AI-powered healthcare intelligence in everyone's hands. Free, accessible, and always available to empower people to make informed decisions about their wellbeing

Try eDoctor.Bot Try Mental.Bot Terms of Use →

Usage Guidelines

General Guidelines

Welcome to eDoctor.Bot and Mental.Bot. These intelligent ChatBots are designed to assist you with detecting and understanding physical and mental health conditions. Please review the following usage guidelines to maximize your experience with these tools.

01 — Feature

Accessing Information on Illnesses, Disorders, Conditions, or Syndromes

You can type the name of an illness, disorder, condition, or syndrome (including their abbreviations) to receive detailed information, including:

  • Definition of the illness or condition
  • Common symptoms
  • Methods of diagnosis
  • Available treatments and management options

Examples:

  • Type "Asthma" to receive comprehensive information on asthma
  • Type "ADHD" to learn more about Attention Deficit Hyperactivity Disorder
02 — Feature

Getting Help

If you ever need assistance or clarification while using the ChatBot, simply type "help".

The ChatBot will provide detailed instructions or explain how to use its various features to ensure a smooth experience.

Type "help" anytime for assistance

03 — Mental.Bot

Mental.Bot — Diagnosing All Main Mental Disorders

If you are using Mental.Bot and want to assess yourself for potential mental health conditions, you can type "questions about all disorders".

This will start a comprehensive series of questions to evaluate you for all 19 main mental disorders. These disorders include but are not limited to:

  • Anxiety Disorders
  • Dissociative Disorders
  • Mood Disorders
  • Trauma and Stressor Related Disorders
  • Neuro Developmental Disorders

Follow-Up Process:

After completing the general diagnostic process, you will receive results that suggest which disorders you may have. To further investigate any specific disorder from the result list, type "questions [Result]". This will trigger a more detailed series of questions focusing on that specific disorder for a more accurate diagnosis.

Example: After completing the general evaluation, if the results suggest anxiety, you can type "questions anxiety" to further explore the possibility of anxiety in more depth.

04 — Process

Starting the Diagnosis Process

To begin diagnosing a potential illness, disorder, condition, or syndrome, you can type "questions" followed by the name of the illness or condition.

  • This will initiate a series of diagnostic questions designed to help detect the specified condition based on your answers.

Examples:

  • Type "questions flu" to begin a diagnostic process related to flu symptoms.
  • The diagnostic process involves questions tailored to the condition you are concerned about, so your responses will help guide the ChatBot to a more accurate assessment.
05 — Process

Stopping the Diagnosis Process

At any time during the diagnosis process, if you wish to end the series of questions, simply type "Stop".

This will immediately halt the current session, and you can choose to restart it later or explore another condition.

Type "Stop" to end any session

06 — Notice

Warning: Length of the Diagnostic Process

Important Notice: The diagnostic series of questions for each illness, disorder, condition, or syndrome can be quite extensive.

  • On average, there are 15 to 25 questions per condition to ensure a thorough evaluation.
  • If you choose to diagnose yourself for multiple conditions or all 19 mental disorders (using Mental.Bot), the number of questions will be much larger.

We highly encourage you to be patient and set aside enough time to complete the process. Answering all questions carefully will lead to more accurate results, allowing the ChatBot to provide a better assessment.

Statement

Important Statement

By following these usage guidelines, you can effectively utilize eDoctor.Bot and Mental.Bot to gain insights into your health and mental well-being. Remember, these tools are meant to assist with detecting conditions but should not replace professional medical consultations. Always follow up with a healthcare provider for formal diagnoses and treatments.

Model Guidelines

Model Guidelines

At Arculi, we are committed to the responsible and ethical development of artificial intelligence models, particularly in the healthcare space through our services, eDoctor.Bot and Mental.Bot. These guidelines provide a clear framework for how our models are developed, trained, maintained, and deployed. Our goal is to ensure transparency, accuracy, and safety in the delivery of health-related insights, while upholding the privacy and ethical considerations of users.

07 — Overview

Overview of Arculi's Models

Arculi develops and manages the core artificial intelligence models behind eDoctor.Bot and Mental.Bot:

  • eDoctor.Bot: Designed to assist users in detecting potential physical illnesses and conditions based on symptom-based inputs.
  • Mental.Bot: Developed to help identify potential mental health disorders and conditions based on user-reported symptoms and experiences.

These models are based on machine learning techniques and are trained using anonymized user inputs to improve their detection capabilities over time.

08 — Governance

Model Accountability and Governance

Model Audits and Review

  • The performance and ethical standards of eDoctor.Bot and Mental.Bot models are regularly audited by our team of AI specialists. These audits ensure that the models continue to function as intended and do not produce biased or unethical outcomes.
  • We continuously monitor the effectiveness of the models, applying corrections and improvements where necessary.

Model Governance Board

Arculi has established a governance board to oversee the ethical use and deployment of our models. This board is responsible for ensuring that the models adhere to our ethical principles and comply with international AI and healthcare standards.

Any concerns or issues raised by users or third parties regarding the performance or ethical impact of our models are addressed by this board.

09 — Development

Model Training and Development

Automated Training Process

  • All training of the eDoctor.Bot and Mental.Bot models is conducted through automated machine learning processes.
  • No Human Access: There is no human access to user input or interactions at any stage of the model training process. The entire process is automated to ensure privacy and security. No user data is stored, and no identifiable information is available to our engineers or other personnel.
  • Anonymization: Data used for training purposes is anonymized in real-time and processed in a way that ensures it cannot be traced back to individual users. Input is stripped of any potential identifiers, and only non-personalized insights are used for algorithm improvement.

Continuous Learning and Improvement

  • Our models are designed to evolve continuously, improving their accuracy and responsiveness through ongoing, automated learning processes.
  • We leverage historical, anonymized data from interactions with the Services to fine-tune the models, ensuring they can detect a wider range of conditions and disorders with higher accuracy over time.

Validation of Models

  • All models undergo rigorous testing and validation using real-world and simulated datasets. These validations are performed to ensure the models maintain high levels of accuracy and reliability, especially in terms of the insights they provide to users.
  • eDoctor.Bot and Mental.Bot's models are regularly subjected to comprehensive testing against known medical and mental health diagnostic criteria to ensure they are providing relevant, accurate information.
10 — Ethics

Model Ethics and Bias Prevention

Bias Mitigation

  • Arculi is committed to minimizing bias in the eDoctor.Bot and Mental.Bot models. We recognize that AI systems in healthcare must avoid perpetuating or exacerbating healthcare disparities.
  • To achieve this, our models are trained on diverse datasets that represent a wide range of populations, demographics, and health conditions to minimize the risks of biased or unequal recommendations.
  • Automated fairness audits are conducted to detect and correct any potential biases in model output, ensuring the accuracy and fairness of our models across different demographics, including age, gender, race, and socioeconomic status.

Ethical Framework

  • The models are designed and trained following ethical AI guidelines that prioritize user well-being, fairness, and transparency.
  • We strictly prohibit the use of our models for any discriminatory, harmful, or unethical purposes. The models are intended to assist users in identifying potential health and mental health issues based on their input, not to provide formal diagnoses or to replace professional medical advice.

Transparency in Model Recommendations

The insights and recommendations provided by eDoctor.Bot and Mental.Bot are based solely on user inputs and symptom patterns identified by the models. We ensure that the models do not make assumptions based on non-medical factors (such as gender or ethnicity), unless those factors are directly relevant to the medical conditions being considered.

11 — Limitations

Model Limitations

Not a Substitute for Professional Care

  • While eDoctor.Bot and Mental.Bot are designed to provide preliminary insights into potential conditions, they are not a substitute for professional medical diagnosis, treatment, or advice.
  • Users are encouraged to consult qualified healthcare providers for any medical or mental health concerns they may have. The models are intended to assist in the early detection of possible conditions but cannot make definitive diagnoses.

Accuracy and Updates

  • Despite our efforts to ensure that the models are accurate and reliable, there may be instances where the information provided by eDoctor.Bot and Mental.Bot may be incomplete, outdated, or inaccurate due to limitations in current medical understanding or model capabilities.
  • We are committed to regular updates and improvements to our models to ensure they remain as accurate and reliable as possible, but users should always exercise caution and seek professional advice for serious health concerns.
12 — Privacy

Data Privacy and Security in Model Use

No Data Collection or Storage

  • Arculi, eDoctor.Bot, and Mental.Bot do not collect or store any user input or interactions. All input is processed in real-time and is used solely to provide immediate feedback during a user's session.
  • The anonymized data used for model training is generated automatically and cannot be traced back to individual users. No data logs, histories, or archives of user interactions are retained by Arculi.

Secure Processing Environment

  • All user input is processed through secure, encrypted channels using industry-standard security protocols to prevent unauthorized access to data during its real-time processing.
  • We maintain strict internal security protocols to ensure that the training, testing, and deployment of our models are conducted in a secure environment, free from data breaches or misuse.
13 — Users

User Responsibilities

By using eDoctor.Bot or Mental.Bot, users agree to the following:

  • Personal Accountability: Users acknowledge that the insights provided by the models are based on the data they input, and that they remain fully responsible for any actions or decisions they take based on the models' recommendations.
  • Consultation with Professionals: Users understand that the Services are intended to complement, not replace, professional medical consultation. It is the user's responsibility to consult with a licensed healthcare provider for diagnosis or treatment of health and mental health conditions.
  • Accurate Input: Users are encouraged to provide accurate and relevant inputs to the models to ensure the best possible recommendations. Any inaccurate or incomplete information may impact the quality of the insights provided.
14 — Updates

Changes to the Model Guidelines

Arculi reserves the right to update or modify these Model Guidelines at any time. When changes are made, we will revise the "Last Updated" date at the bottom of this page.

We encourage users to review these guidelines periodically to stay informed about how our models are developed, trained, and governed. Continued use of eDoctor.Bot and Mental.Bot after any changes constitutes acceptance of the updated guidelines.

If we make material changes, we will make reasonable efforts to notify users through our website or other communication channels.

Get in Touch

contact us

We're here to help! Whether you have questions about our products, need support, or want to discuss how Arculi can assist you in your journey, we would love to hear from you. Please feel free to reach out using the following e-mail.

For general inquiries or support, please email us at the address below. We strive to respond to all messages within 24 hours.

Acknowledgement

acknowledgement

By using eDoctor.Bot and Mental.Bot, you agree to abide by the principles and guidelines outlined in this page.

Last Updated: October 9, 2024